12th Pass Job In Mumbai For Female

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Job Details:

  • Hiring Organization: Tech Mahindra
  • Post NameCustomer Service Assistant
  • Industry: IT Company
  • Qualification: Higher Secondary(12th Pass)
  • Salary: INR 12000/- to INR 20000/- Per Month
  • Job Experience: Customer service: 1 year
  • Work Hours: 8 Hours
  • Employment Type: Full-time
  • Location: Mumbai

About Company:

Tech Mahindra, A federation of companies, bound by one purpose – to Rise. Inspired by this spirit, our legacy and values, our goal to always positively impact our partners, stakeholders, communities and the world at large, remains unshakable

Every time the society needed us, we stepped in and helped create a new industry. In 1945, our journey commenced with us getting into the steel business, and over time, we expanded to 22 key industries. A need for change in the agricultural practices pushed us to foray into that sector right before the agriculture revolution began in India. We became one of the key torch-bearers of the IT revolution in our country. Our focus now lies in developing alternate energy sources because we believe energy conservation will play a huge role in ensuring a better future

Job Description:

A Customer Service Assistant is the initial point of contact between a business and its customers. They are responsible for assisting customers to do business with the organization, such as making a purchase, placing an order, getting advice, making a complaint or finding information.

Responsibility:

  • Answering customer enquiries or passing them on to the appropriate department.
  • Giving information and helping to solve customer problems.
  • Selling products and taking orders.
  • Arranging services for customers, for example, booking hotel rooms or arranging car hire.

Required Skills:

  • customer service skills.
  • to be thorough and pay attention to detail.
  • the ability to work well with others.
  • sensitivity and understanding.
  • patience and the ability to remain calm in stressful situations.
  • the ability to accept criticism and work well under pressure.

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