Collections Manager Job for Experience in Bajaj Finance,Nagpur

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“This position is open with Bajaj Finance ltd.”
• Customer Satisfaction
• One Stop solution for any Collection related Queries of branch walk-in customers

  • Responsible for giving end to end solution for any collection related complaints to the walk-in customers
  • Responsible to coordinate with all collection departments (Credit cards, GCL, NPL, SF, Digital, Non-Digital, SAL, PLCS,) to resolve the complaint
  • To maintain trail of complaints and ensure on time closure in system
  • To Co-ordinate with Branch Customer Service Team

  • Excellent Customer handling skills
  • Knowledge of Collection Process & Hierarchy
  • Decisiveness
  • Solution Oriented Approach
  • Proficient in MS Excel and Advanced Excel
  • Good communication skills & Negotiation Skills
  • Demonstrated ability to lead from the front & excellent relationship skills.

Experience: 3 – 5 years of experience

Location: Nagpur

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