Airport Jobs In Mumbai For Fresher

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Job Details:

  • Hiring Organization: Chhatrapati Shivaji Maharaj International Airport
  • Post Name: Reservation Agent
  • Industry: Aviation
  • Qualification: Any Graduate
  • Salary: INR 40000/- to INR 45000/- Per Month
  • Job Experience: Fresher’s
  • Work Hours: 8 Hours
  • Employment Type: Full-time
  • Location: Mumbai

Job Description:

Airport Jobs In Mumbai For Fresher: Also known as travel clerks or reservationists, reservation agents provide booking and reservation services to customers. These services may include reserving hotel rooms, airline tickets, rental cars, or cruise cabins. They work with customers over the phone, in person, or via email and strive to provide excellent customer service.

About Company:

Chhatrapati Shivaji Maharaj International Airport, To be a world class leader in businesses that enrich lives and contribute to nations in building infrastructure through sustainable value creation. We will be the most admired, trendsetting Airport enterprise creating lifestyle destinations for communities to experience the world, while delivering sustainable value for all stakeholders.

CSMIA’s visual identity has been an integral part of its modernization process. With the launch of CSMIA’s new face, it became the first Indian airport to receive a unique visual identity.

Derived from a peacock feather, the acronym ‘CSMIA’ has been woven seamlessly into the logo. Our Company’s greatest strength is delivering excellence in everything we do to make Adana Airports the most admired and trendsetting airport experience.

The new identity symbolizes the three essential attributes: Pride in India, the People of India, and Global Standards. The modernization and redevelopment of CSMIA are a reflection of India’s rapid growth.
The transformation of CSMIA, a brown-field project, is a one-of-its-kind unique infrastructural project in the world, unlike any other airport development project.

Responsibility:

  • Helping plan travel itineraries by suggesting local tourist attractions and places of interest.
  • Processing payments and sending confirmation details to customers.
  • Sorting out any issues that may arise with bookings or reservations.
  • Selling and promoting reservation services.
  • Answering any questions customers might have about the reservation process.
  • Up-selling, when appropriate, by informing customers of additional services or special packages, such as tour tickets, travel insurance, or upgraded seats/accommodations.
  • Providing support to customers who may need to amend or cancel a reservation.

Skills:

  • A certified travel associate (CTA) or certified travel counselor (CTC), is preferred.
  • Experience working in sales or public relations, preferably in the hospitality or travel industries.
  • Customer-service experience.
  • Excellent written and verbal communication skills.
  • Multi-tasking and time-management skills, with the ability to prioritize tasks.
  • Proficient in Microsoft office suite.
  • Data entry experience.
  • Flexible working hours.

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