Amazon Back Office Jobs in Mumbai

0

Job Details:

  • Hiring Organization: Amazon
  • Post Name: Delivery Executive Call Center
  • Industry: E-Commerce
  • Qualification: Bachelor’s Degree
  • Salary: INR 14500/- to INR 22500/- Per Month
  • Job Experience: 3 Years
  • Work Hours: 8 Hours
  • Employment Type: Full-times
  • Location: Mumbai

About Company:

Amazon, is an American multinational technology company which focuses on e-commerce, cloud computing, digital streaming, and artificial intelligence. It has been referred to as “one of the most influential economic and cultural forces in the world”, and is one of the world’s most valuable brands. It is one of the Big Five American information technology companies, alongside Alphabet, Apple, Meta, and Microsoft.

Amazon was founded by Jeff Bezos from his garage in Bellevue, Washington, on  Initially an online marketplace for books, it has expanded into a multitude of product categories: a strategy that has earned it the moniker The Everything Store. It has multiple subsidiaries including Amazon Web Services (cloud computing), Zoox (autonomous vehicles), Kuiper Systems (satellite Internet), Amazon Lab126 (computer hardware R&D). Its other subsidiaries include Ring, Twitch, IMDb, and Whole Foods Market. Its acquisition of Whole Foods in for US$13.4 billion substantially increased its footprint as a physical retailer.

Job Description:

We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the selection of staff in the hiring process and ensure that a standardized level of service is maintained for all customers.

To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. These skills will prove invaluable when mentoring the representatives in your team and mediating with customers. An outstanding customer support executive should possess a proven track record of successful customer service and management skills.

Responsibility For Amazon Back Office Jobs in Mumbai:

  • Managing a team of representatives offering customer support.
  • Overseeing the customer service process.
  • Resolving customer complaints brought to your attention.
  • Creating policies and procedures.
  • Planning the training and standardization of service delivery.
  • Selecting and hiring new staff.
  • Monitoring the work of individual representatives and of the team.

Skills For Amazon Back Office Jobs in Mumbai:

  • A minimum of 3 years’ experience.
  • Excellent interpersonal and written and oral communication skills.
  • Ability to lead a team.
  • Knowledge of CRM systems.
  • Computer skills.
  • Knowledge of mediation and conflict resolution techniques is preferable.

MORE JOBS:

Job Type Vacancy More Information
Govt Jobs 2,611 View More
Private Jobs 830 View More
Marketing Jobs 2,778 View More
Management Jobs 230 View More
Medical Jobs 1,443 View More
Bank Jobs 824 View More
State Wise Govt Jobs 3,070 View More

 

GET MORE JOBS CLICK HERE@ https://freshjobalert.in

NOTE-Fresh Job Alert never ask for any money regarding a job placement nor encourage about the same, be careful and do not pay any amount for any job apply or career placement and only apply for job by company’s official website

APPLY NOW

LEAVE A REPLY

Please enter your comment!
Please enter your name here