JOB ROLE :
- Responsible for management of day to day operations of the branch.
- Ensuring strict adherence to prescribed processes, audit and regulatory requirements.
- Timely authorization and checking SO/SDO/RO system input for customer transaction/ service request
- Branch Lobby and customer Queue management.
- Managing cash (including FX and TCs) at the branch and ensuring that cash (including FX and TCs) is within branch limit.
- Customer complains management and ensuring resolution of all complaints within TAT.
- Be responsible for the AML & KYC compliance of the various account opening forms submitted to CPC/RPC
- Minimum work exp. – 3 years
- Thorough overall understanding of banking
- Customer service orientation
Ability to manage and motivate front office staff.
- Mumbai, India
- 10000+ Employees
- Company – Private
- Banks & Building Society
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