- Hiring Organization: JIO
- Post Name: Call Center
- Industry: Subsidiary of Reliance Industries
- Qualification: 12th Pass
- Salary: INR 18000/- to INR 30000/- Per Month
- Job Experience: 0 to 1 Years
- Work Hours: 8 Hours
- Employment Type: Full-time
- Location: Pune
Reliance Jio Infocomm Limited, doing business as Jio, is an Indian telecommunications company and a subsidiary of Jio Platforms, headquartered in Navi Mumbai, Maharashtra, India. It operates a national LTE network with coverage across all 22 telecom circles. Currently, JIO only offers 4G service, however it is working to offer 5G and 6G as well.
Jio soft launched on 27 December 2015 with a beta for partners and employees, and became publicly available on 5 September 2016. It is the largest mobile network operator in India and the third largest mobile network operator in the world with over 42.62 crore (426.2 million) subscribers.
In September 2019, Jio launched a fiber to the home service, offering home broadband, television, and telephone services. As of September 2020, Reliance Industries has raised ₹1.65 lakh crore (US$22 billion) by selling nearly 33% equity stake in Jio Platforms.
Handle many inbound and outbound calls to customers and clients. Identify the needs of customers, resolve issues, and provide solutions. Upsell other products wherever possible. Ensure you follow the customer service script provided by the company for uniformity.
- Handle many inbound and outbound calls to customers and clients.
- Identify the needs of customers, resolve issues, and provide solutions.
- Upsell other products wherever possible.
- Ensure you follow the customer service script provided by the company for uniformity.
- Develop fluency in languages.
- Build computer literacy.
- Build conversational and communication skills.
- Get work experience in sales.
- Obtain professional certifications.
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