City Of Vaughan Jobs

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Job Details:

Job Description:

City Of Vaughan Jobs: We are looking for a personal banker to assist our customers in managing their bank accounts and finances. You’ll be responsible for building long-term relationships with clients and cross-selling them our products and services.

Personal bankers should be excellent communicators with solid knowledge of banking processes and products. Sales and customer service experience can help you succeed in this role. The ideal candidate is bold and ethical, and possesses strong problem-solving skills.

About Company:

Royal Bank of Canada, We’re on a purpose-driven journey to build the RBC of the future and re imagine the role we play in the lives of our customers. Our purpose inspires us every day to bring our best and use our imagination and insights to build a better future for our clients and communities. With client expectations shifting in today’s digital world, we’ve been on a journey to transform our bank.

Leveraging new technologies and creating an exceptional digital client experience is only part of our strategy. We fundamentally believe that in order to stay connected with our customers and maintain relevance, we need to re imagine the role we play in our clients’ lives. Creating a positive social impact is integral to how we do business and core to our culture. As a purpose-driven company, we hold an important responsibility to help create positive social and economic impact within our communities.

Responsibility:

  • Provide technical coaching to banking advisors for complex financing files
  • Assist verification agents with collections doubts and concerns and/or assist delinquent
  • Minimum 7 years of experience in a Financial Services organization
  • Guide and assist relationship managers in complying with the objectives of the KYC action plan
  • Review client due diligence documentation and questionnaires
  • Complete the RRAF forms with the Banking teams
  • Contact with clients when necessary
  • Work constructively with other stakeholders such as Compliance & Middle Office in the performance of their tasks
  • Assist in the preparation of management information to enable tracking of progress versus KYC action plan targets

Skills:

  • Proven experience as a personal banker; experience in sales or customer service is a plus
  • Knowledge of personal banking practices and regulations
  • Familiarity with banking software; excellent use of MS Office
  • Ability to work diligently to meet targets
  • Excellent communication and negotiation skills
  • Customer-oriented approach to handling problems
  • BSc/BA in Finance, Accounting or similar field preferred

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