DHL Jobs in Pune


Senior IT Business Analyst DHL eCommerce Solutions Asia Pacific

  • GL86189 
  • Location-Pune, Maharashtra, India
  • Category IT 
  • Job Type-Full-time Permanent  
Senior IT Business Analyst, Asia Pacific will successfully contribute as IT BA for Cross-border topics in Asia:
  • Create, Align, Document and Track complex IT solution for Product and Operations related requirements
  • Be an effective bridge between IT and Business across global/regional/country teams and across the different functions
  • Contribute to effective troubleshooting and IT solutioning for Asia countries

The ideal candidate will possess the ability to work jointly and communicate effectively within the IT team (including vendor supplied staff), coordinate between different functions (specification, development and test), as well as business stakeholders

Job Locations: Pune or Mumbai

Key Accountabilities:

Main Accountabilities:

  • Drive requirements gathering and analysis activities on multiple complex business topics in a fast-paced and changing environment. Analyze and translate business requirements into System Specification for complex IT programs and projects. System specifications include wireframes, use cases, UML, business process models
  • Provide proper analysis of impacts to the overall IT system landscape for business requirements/concepts
  • Drive solutioning for new requirements and CR’s. Participate in the evaluation of project ideas, define scope, outline risks, resource availability, and feasibility
  • Act as the primary liaison to business as well as onsite or offshore development and test teams for the assigned projects, user stories
  • Make recommendations that drives continuous improvement and innovation leading to ease of use for internal and/or external customers as well as leading to effective and efficient processes in operations
  • Provide Quality Assurance for newly developed solutions and coordinate User Acceptance
  • Support deployment and post-launch maintenance/enhancement

Finance & Projects:

  • All Business Functions (Commercial, Products, Operations, Marketing, Finance), Global, Regional and Country Business Teams

People Management:

  • Responsible for workstream team(s) in IT Programs/Projects
  • Join project related coordination calls in Europe / US timezone, where required

Requirements for the Job:

Divisional Experience:-

  • Familiarity with e-commerce and e-commerce logistics domain is advantageous
  • Familiarity with DP-DHL group, in current or past roles, is advantageous

Functional Experience:-

  • At least 2-5 years of experience in business IT, preferably in e-Commerce or related domain, with proven experience with software development life cycle, especially requirements management practices
  • Demonstrated facilitation skills, with proven experience at driving consensus across multiple stakeholders
  • Strong analytical and problem solving and quantitative analysis skills
  • Familiarity with OOAD and UML will be advantageous
  • Highly energetic, self-motivated and self-driven, with demonstrated ability to work independently, in a distributed team environment
  • Must be very detail-oriented and possess the ability to exercise independent judgment, work independently with limited supervision
  • Strong orientation towards agile concepts and lean development
  • Excellent communication (written and oral) and interpersonal skills
  • Experienced with toolsets for release management, requirements management, quality management and defect tracking
  • Willing to travel internationally

Geographical Experience:-

  • Must have worked with multi-cultural teams, across geographies

Education / Qualification / Certification Requirements:-

  • Master’s or Bachelor’s degree in Computer Science/ Engineering or related fields
  • Experience in IT project management, proven experience with commonly used concepts, practices, and procedures within IT field


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