- Hiring Organization: Cognizant Technology Solutions India Pvt Ltd
- Post Name: Customer Support Executive
- Industry: Information technology Consulting Outsourcing
- Qualification: 12th Pass
- Salary: INR 10000/- to INR 15000/- Per Month
- Job Experience: 0 to 1 Year
- Work Hours: 8 Hours
- Employment Type: Full-time
- Location: Pune
Cognizant is an American multinational information technology services and consulting company. It is headquartered in Teaneck, New Jersey, United States. Cognizant is part of the NASDAQ-100 and trades under CTSH. It was founded as an in-house technology unit of Dun & Bradstreet in 1994.
After a series of corporate re-organizations there was an initial public offering in 1998.
Cognizant had a period of fast growth during the 2000s and became a Fortune 500 company in 2011; as of 2021, it is ranked 185.
Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery.
- Managing a team of representatives offering customer support.
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Creating policies and procedures.
- Planning the training and standardization of service delivery.
- Persuasive Speaking Skills. Think of the most persuasive speaker in your organization.
- Ability to Use Positive Language.
- Clear Communication Skills.
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