Dubai Jobs For Indian 12th Pass

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Job Details:

  • Hiring Organization: Dubai International Airport
  • Post Name: Customer Service Representative
  • Industry: Aviation
  • Qualification: 12th Pass
  • Salary: AED 15 to AED 18 Per Hour
  • Job Experience: 1 Year
  • Work Hours: 8 Hours
  • Employment Type: Full-time
  • Location: Dubai

Job Description:

Dubai Jobs For Indian 12th Pass: We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.

About Company:

Dubai International Airport, World’s busiest airport by international passenger traffic. We deliver a world-class experience to our customers by providing safe, secure and environmentally responsible airports. We work in partnership with airlines and our stakeholders to drive the growth of Dubai.

Over the past 35 years HH Sheikh Ahmed Bin Saeed Al Maktoum has been at the forefront of Dubai’s remarkable economic development spearheading the successful expansion of aviation, which constitutes a substantial part of Dubai’s GDP, and formulating economic, investment and fiscal policies and strategies in support of the emirate’s overarching vision.

Sheikh Ahmed embarked on his career in the aviation when he was appointed President of the Dubai Department of Civil Aviation (DCA) – the governing body that oversaw the activities of Dubai International (DXB) and Dubai Duty Free, among others. In the same year Emirates airline – Dubai’s international carrier was launched with Sheikh Ahmed as its Chairman. He is now the Chairman and Chief Executive of Emirates Airline & Group, which includes dnata – one of the world’s leading providers of air services and travel services, and other aviation related entities.

Emirates is an award-winning international airline, and one of the world’s most recognized airline brands with a global footprint across six continents, connecting passengers and facilitating global trade. The airline operates one of the most modern and efficient aircraft fleet comprised of spacious and comfortable Airbus A380 and Boeing 777 aircraft. Under his leadership, Emirates has been profitable. A trusted partner for over 300 airline customers worldwide, dnata offers ground handling, cargo and catering services at 126 airports in 19 countries and operates over 200 travel outlets around the world. dnata handled 681,000 aircraft, moved 2.9 million tons of cargo, uplifted more than 93 million meals and handled over 3.5 million travel bookings.

Dubai Duty Free has become one of the biggest single airport retail operations in the world with US$2.543 billion in annual sales.

Responsibility:

  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.

 Skills:

  • High school diploma, general education degree, or equivalent.
  • Ability to stay calm when customers are stressed or upset.
  • Comfortable using computers.
  • Experience working with customer support.

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