Hospitality Jobs Richmond

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Job Details:

Job Description:

Hospitality Jobs Richmond: We are searching for a new assistant manager to join our team who is interested in helping to hire and train other team members. You will also assist in making sure the team adheres to company policies, resolving customer complaints, leading the team, and organizing the team schedule.

To be a great fit for this role you should have a consistent work history and previous experience as a senior staff member or as an assistant manager. A passion for customer service and team mentoring is also a plus.

About Company:

Sheetz, Inc. is an American chain of convenience stores and coffee shops owned by the Sheetz family. The stores sell custom food, beverages and convenience store items, with all locations having offered Nearly all of them sell gasoline; a few locations are full-scale truck stops, including showers and a Laundromat. Sheetz’s headquarters are in Altoona, Pennsylvania, with stores being located in Pennsylvania, West Virginia, Maryland, Ohio, Virginia, and North Carolina.

Sheetz, Inc. was founded by G. Robert “Bob” Sheetz when he purchased one of his father’s five dairy stores located in Altoona. Bob hired his brother Steve to work part-time.

The second store was opened under the name “Sheetz Kwik Shopper.” A third store followed. Steve became general manager. The brothers planned to expand at the rate of one store per year with a target of seven stores. the company expanded from seven to fourteen stores. One year later, Sheetz began selling gasoline, and opened the first self-serve gas pumps in central Pennsylvania.

Responsibility:

  • Ensuring company policies are followed.
  • Optimizing profits by controlling costs.
  • Hiring, training and developing new employees.
  • Resolving customer issues to their overall satisfaction.
  • Maintaining an overall management style that follows company best practices.
  • Providing leadership and direction to all employees.
  • Ensuring product quality and availability.
  • Preparing and presenting employee reviews.
  • Working closely with the store manager to lead staff.
  • Overseeing retail inventory.
  • Assisting customers whenever necessary.
  • Organizing employee schedule.
  • Ensuring that health, safety, and security rules are followed.
  • Taking disciplinary action when necessary.
  • Ensuring a consistent standard of customer service.
  • Motivating employees and ensuring a focus on the mission.
  • Maintaining merchandise and a visual plan.
  • Maintaining stores to standards, including stocking and cleaning.
  • Completing tasks assigned by the general manager accurately and efficiently.
  • Supporting store manager as needed.

Skills:

  • Stable work history.
  • Must be self-motivated and possess the desire for self-development.
  • Have the ability to work autonomously when required.
  • Be a team player.
  • Be dedicated to customer satisfaction and a great customer experience.
  • Experience as an assistant store manager or with retail store management.

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