HR Job in Pune

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Job Details:

Job Description:

HR Job in Pune: Managers ensure that their assigned department, store, or district is well staffed and provisioned, adheres to quality and service standards, increases revenue and market share, and helps the business accomplish its goals. They hire and train employees, help develop and implement business strategies, and perform a variety of other tasks to ensure the business is thriving.

About Company:

Eclerx, is an Indian IT consulting and outsourcing multinational company based in Mumbai and Pune engaged in providing solutions to Fortune 500 companies business process management, automation and analytics services.

EClerx was founded by Anjan Malik and PD Mudra with the goal of transitioning, managing and transforming complex business processes. Following successful careers in investment banking, Anjan and PD, graduates of University of Pennsylvania’s Wharton School of Business, jointly identified significant opportunities for providing innovative services and solutions to large global companies undergoing rapid business transformation challenged by legacy systems, new technology, data inaccuracies, and ever-changing processes and workflows.

Created from humble beginnings in a small office in Mumbai, today eClerx employs 11,000 people across Australia, Canada, Germany, India, Italy, Netherlands, Philippines, Singapore, Thailand, UK, and the USA.

Responsibility:

  • Work closely with the Program Leader and other senior managers in the program to ensure a balance in HR & Ops communication and that Company policies are adhered to in the Program.
  • Understand employees’ concerns, escalate to appropriate levels and ensure resolution of the concern.
  • Investigate and close employee grievances and take necessary disciplinary action wherever required.
  • Carry out the HIPO development and Career discussion programs for the identified group of Analyst/Sr. Analysts.
  • Monitor PIP for bottom performers in the Program.
  • Attrition management for the Program/process.

Skills:

  • More education or experience may be preferred or required.
  • Strong understanding of business management, financial, and leadership principles.
  • Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.
  • Time and project management skills.
  • Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.
  • Commitment to providing exceptional service to customers and support to staff members.

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