Job Details:
- Hiring Organization: Xtrim Global Solutions Pvt. Ltd
- Post Name: Customer Service Representative
- Industry: BPO/ Call Centre
- Qualification: 12th Pass, Any Graduate
- Salary: INR 12000/- to INR 15000/- Per Month
- Job Experience: 0 to 2 Years
- Work Hours: 8 Hours
- Employment Type: Full-time
- Location: Indore
About Company:
Xtrim Global Solutions Pvt.Ltd, The BPO center is devised to deliver inbound, outbound and web enabled services.
Our dedicated workforce is committed to deliver the best in class services to our value patrons worldwide. We work in close coordination with our clients to ensure timely execution of assigned tasks.
Our pioneering training procedures and brilliant manpower ensures that the quality services rendered to our clients are efficient and reliable.
Job Description:
A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers.
Responsibility:
The primary job of a customer service representative is to address customer issues and resolve them in a timely and efficient manner. Support reps interact with customers on a variety of channels such as phone, email, and social media, and ensure that all valid customer concerns are being dealt with immediately.
Required Skills:
- Adaptability.
- Ability to Use Positive Language.
- Clear Communication Skills.
- Self-Control.
- Taking Responsibility.
- Patience
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