- Hiring Organization: ADNOC
- Post Name: Customer Relations
- Industry: Oil and gas
- Qualification: Any Graduate
- Salary: AED 4500 to AED 9000 Per Month
- Job Experience: 0 to 1 Years
- Work Hours: 8 Hours
- Employment Type: Full-time
- Location: Abu Dhabi
ADNOC, is one of the world’s leading energy producers and a primary catalyst for the growth and diversification of the Abu Dhabi economy. With a production capacity of more than 3.5 million barrels of oil per day and 10.5 billion cubic feet of natural gas per day, we operate across the entire hydrocarbon value chain. We have a network of fully-integrated businesses for exploration, production, storage, refining, and trading, as well as the development of a wide range of petrochemical products.
Founded in 1971, ADNOC has been responsible for harnessing the UAE’s energy resources by meeting the demands of an ever-changing energy market and ultimately transforming our nation. Since our foundation, we have worked tirelessly to honor the legacy of the UAE’s founding father by thinking creatively, challenging convention, and striving for excellence in all that we do.
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents. Follow communication procedures, guidelines and policies. Take the extra mile to engage customers
The primary job of a customer service representative is to address customer issues and resolve them in a timely and efficient manner. Support reps interact with customers on a variety of channels such as phone, email, and social media, and ensure that all valid customer concerns are being dealt with immediately.
- Ability to Use Positive Language.
- Clear Communication Skills.
- Taking Responsibility.
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