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Job Details:

Job Description:

Managers ensure that their assigned department, store, or district is well staffed and provisioned, adheres to quality and service standards, increases revenue and market share, and helps the business accomplish its goals. They hire and train employees, help develop and implement business strategies, and perform a variety of other tasks to ensure the business is thriving.

About Company:

Amazon.com, Inc. (/ˈæməzɒn/ AM-ə-zon) is an American multinational technology company which focuses on e-commerce, cloud computing, digital streaming, and artificial intelligence. It has been referred to as “one of the most influential economic and cultural forces in the world”, and is one of the world’s most valuable brands. It is one of the Big Five American information technology companies, alongside Alphabet, Apple, Meta, and Microsoft.

Amazon was founded by Jeff Bezos from his garage in Bellevue, Washington, Initially an online marketplace for books, it has expanded into a multitude of product categories: a strategy that has earned it the moniker The Everything Store. It has multiple subsidiaries including Amazon Web Services (cloud computing), Zoox (autonomous vehicles), Kuiper Systems (satellite Internet), Amazon Lab126 (computer hardware R&D). Its other subsidiaries include Ring, Twitch, IMDb, and Whole Foods Market. Its acquisition of Whole Foods in August 2017 for US$13.4 billion substantially increased its footprint as a physical retailer.

Amazon has earned a reputation as a disruptor of well-established industries through technological innovation and mass scale. As of , it is the world’s largest online retailer and marketplace, smart speaker provider, cloud computing service through AWS, live-streaming service through Twitch, and Internet company as measured by revenue and market share.  it surpassed Walmart as the world’s largest retailer outside of China, driven in large part by its paid subscription plan, Amazon Prime, which has over 200 million subscribers worldwide. It is the second-largest private employer in the United States.

Amazon also distributes a variety of downloadable and streaming content through its Amazon Prime Video, Amazon Music, Twitch, and Audible units. It publishes books through its publishing arm, Amazon Publishing, film and television content through Amazon Studios, and is the owner of film and television studio Metro-Goldwyn-Mayer since 2022. It also produces consumer electronics—most notably, Kindle e-readers, Echo devices, Fire tablets, and Fire TV.

Responsibility:

  • Resolving conflicts or complaints from customers and employees.
  • Monitoring store activity and ensuring it is properly provisioned and staffed.
  • Analyzing information and processes and developing more effective or efficient processes and strategies.
  • Establishing and achieving business and profit objectives.
  • Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
  • Generating reports and presenting information to upper-level managers or other parties.
  • Ensuring staff members follow company policies and procedures.
  • Other duties to ensure the overall health and success of the business.

Skills:

  • Strong understanding of business management, financial, and leadership principles.
  • Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.
  • Time and project management skills.
  • Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.
  • Commitment to providing exceptional service to customers and support to staff members.

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