Jobs in Dubai For Indian Freshers

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Job Details:

  • Hiring Organization: Dormakaba Gulf FZE
  • Post Name: Customer Service Coordinator
  • Industry: Security System Supplier
  • Qualification: Graduation
  • Salary: AED 3500 To AED 4500 Per Month
  • Job Experience: Fresher’s
  • Work Hours: 8 Hours
  • Employment Type: Full-time
  • Location: Dubai

Job Description:

Jobs in Dubai For Indian Freshers: We are looking for an experienced customer service coordinator to be responsible for a team of representatives who will offer excellent customer service. You will ensure that the team is compliant with the policies and procedures of the organization and offer consistency in service delivery. You will oversee the work of every member of your team and assist them in resolving customer complaints, improving customer service, and maintaining satisfied customers.

To be successful as a customer service coordinator, you should possess excellent communication skills and the ability to lead and promote the vision of the organization. You should motivate your team.

About Company:

Dormakaba Gulf FZE, Our mission is what drives us to do everything possible to create a secure future. Day by day, installation by installation, innovation by innovation. Visible proof of this are our smart access and security solutions, designed to create infrastructures that are efficient and convenient. That seamlessly and safely control people flow. That protect people, properties and possessions. And that give you a feeling of security and trust.

Our senior executives bring a large experience and expertise. What they all have in common is their commitment to day-to-day operations for the sustainable development of the company.

Dormakaba’s Board of Directors consists of experienced business personalities and members of the anchor shareholders, bringing their broad spectrum of knowledge, perspectives and experience to manage and increase the long-term value of the company.

To ensure that our customers are always ahead of the competition, we constantly question and review our business, our products, and our processes: What are the current market and technology trends, how are customer requirements changing, and what does digital transformation mean not only for our sector, but more importantly for our company and our employees? Innovation however is a term we do not apply until we are creating added value – for our customers, our business, or our employees.

Responsibility:

  • Managing a team of customer service employees.
  • Maintaining compliance with policies and procedures.
  • Offering excellent customer service.
  • Displaying extensive product knowledge.
  • Overseeing the work of every employee in your team.
  • Promoting the vision of the organization.
  • Conducting quality assurance surveys with customers and reporting findings to the staff.

 Skills:

  • Excellent interpersonal and communication skills.
  • Computer literate.
  • Management skills.

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