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Job Details:

  • Hiring Organization: Change Healthcare
  • Post Name: Customer Success Manager
  • Industry: Healthcare
  • Qualification: Bachelor’s degree or equivalent experience
  • Salary: USD 3500 to USD 5000 Per Month
  • Job Experience: 3 Years
  • Work Hours: 8 Hours
  • Employment Type: Full-time
  • Location: Nashville

About Company:

Change Healthcare, Platform provides industry-leading analytics, expansive data, and unparalleled connection and data transfer between providers, payers, and consumers to help improve workflows, increase administrative and financial efficiencies, and improve clinical decisions.

We champion innovation though our unified platform to enable a better coordinated, more efficient, and increasingly collaborative healthcare system—one that enables operational efficiencies, optimizes financial performance, and enhances the healthcare experience.

Job Description:

A customer success managers (CSM) supports your customers as they transition from sales prospects to active users of your products. They’re focused on customer loyalty and building close long-term client relationships, and often stay with the same customers as long as they continue to work with your business


  • Follow up on renewals.
  • Encourage up sells and cross-sells
  • Build relationships between customers and the support team.
  • Be the voice of the customer.
  • Customer-First Mindset.
  • Communication

Required Skills:

  • Communication skills that allow you to inform, help and advise customers clearly and to liaise effectively with other professionals.
  • Listening skills, to understand exactly what customers require.
  • Problem-solving skills.
  • Confidence, patience, politeness, tact and diplomacy, when dealing with difficult situations.


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